How can we help?
Answers to the most common questions are below. If yours isn't covered, send an email and we'll get back to you.
My Archive Pass purchase isn't showing up
Go to Settings inside the app and tap "Restore purchase." The Archive Pass is a one-time purchase tied to your Apple ID, so restoring works on any of your devices.
I missed a day. Did I lose my streak?
Yes. Streaks in Grumblegram are strict: play every day to keep yours going, and if you miss a day it resets to zero. There's no penalty beyond that, and tomorrow is a fresh start.
A word I tried wasn't accepted
Grumblegram uses a standard English word list. Proper nouns, abbreviations, and some archaic words aren't included. If you think a common word is missing, let us know.
Why can't I submit my board?
Every one of the nine tiles has to sit in a valid word before the board can be submitted. If submit is unavailable, look for a stray tile that isn't part of any word.
Can I get a daily reminder?
Yes. Turn on the daily reminder in Settings and pick a time. It's a local notification scheduled on your device; nothing is sent from a server, and you can turn it off anytime.
Still need help?
contactbillsapps@gmail.comI read every message and usually reply within a day or two.